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Privacy Policy

Effective Date: 09/02/2025
Last Updated: 11/21/2025

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Hygge Collective (“Hygge Collective,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile or web applications, or engage with any of our services (collectively, the “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following categories of information:

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1.1 Personal Information You Provide

Examples include:

  • Name, email address, phone number

  • Account login details

  • Payment or billing information (processed securely through third-party providers)

  • Messages or inquiries you voluntarily submit

  • Information you provide during sign-ups, waitlists, or account creation

 
1.2 Child & Family-Related Information (If Applicable)

If you use our childcare-related products or services, we may collect:

  • Child’s first name or nickname (if provided)

  • Age/age range

  • Developmental or activity preferences

  • Photos, stories, or learning summaries you upload voluntarily

We do not knowingly collect personal information from children under 13 without verifiable parental consent, in accordance with COPPA.

 
1.3 Automatically Collected Information

We automatically collect certain data using cookies, logs, and analytics tools:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited, time on pages, click paths

  • Referring/exit pages

  • General location inferred from IP

 
1.4 Cookies & Tracking Technologies

We use cookies, web beacons, pixels, and similar technologies to:

  • Improve website functionality

  • Analyze performance

  • Personalize user experience

  • Support advertising or retargeting campaigns

You can control cookie settings through your browser preferences.

 
2. How We Use Your Information

We use collected information for the following purposes:

  • To operate and improve our Services

  • To create and manage user accounts

  • To process transactions

  • To provide insights, activities, or personalized content

  • To respond to inquiries or support requests

  • To send updates, newsletters, or promotional messages (you may opt out anytime)

  • To maintain the security and integrity of our systems

  • To comply with legal obligations

 
3. How We Share Your Information

We may share your information with:

 
3.1 Service Providers

Trusted third parties that help us operate the business, such as:

  • Payment processors

  • Hosting providers

  • Email delivery platforms

  • Analytics and marketing tools

  • Customer support tools

These providers are contractually required to keep your data secure.

 
3.2 Legal or Compliance Purposes

We may disclose information:

  • To comply with applicable laws, regulations, or legal processes

  • To respond to lawful requests from government authorities

  • To protect our rights, users, or property

 
3.3 Business Transfers

If we undergo a merger, acquisition, asset sale, or reorganization, your information may be transferred as part of that transaction.

 
3.4 With Your Consent

We may share information for any other purpose with your explicit consent.

 
4. Data Retention

We retain personal information only as long as necessary to:

  • Provide the Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

If you request deletion, we will remove or anonymize your data unless retention is legally required.

 
5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information, including:

  • Encryption during transmission

  • Secure storage of sensitive data

  • Role-based access controls

  • Regular monitoring for vulnerabilities

No method of transmission or storage is 100% secure, but we work hard to safeguard your information.

 
6. Your Privacy Rights

Depending on your location, you may have specific rights under privacy laws such as GDPR (EU/UK), CCPA/CPRA (California), or other applicable regulations.

 
6.1 Rights May Include:
  • Access to the personal data we hold

  • Request correction of inaccurate information

  • Request deletion (“Right to be forgotten”)

  • Withdraw consent for certain processing

  • Opt-out of marketing communications

  • Opt-out of the sale or sharing of personal information (we do not sell personal data)

  • Request portability of your data

 
6.2 Exercising Your Rights

To exercise any of the above, contact us at:
[Insert privacy@hyggecollective.com or similar email]

We will verify your request and respond within the required time frame.

 
7. International Data Transfers

If you access our Services from outside the United States, your information may be transferred to and processed in the U.S. or other jurisdictions. We use appropriate safeguards to protect cross-border data transfers where required by law.

 
8. Third-Party Links

Our Services may contain links to third-party websites or tools. We are not responsible for the privacy practices or content of those external sites.

 
9. Children’s Privacy

Our Services are intended for parents, guardians, and educators.

We do not knowingly collect personal information from children under 13 without verifiable parental consent. Parents may review or delete a child’s information anytime by contacting us.

 
10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will update the “Effective Date” at the top when changes are made. Continued use of our Services indicates acceptance of the updated policy.

 
11. Contact Us

For questions, concerns, or privacy requests, contact us:

Hygge Collective
Info@hygge.academy
 

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